1. What Are Cookies?
Cookies are small text files placed on your computer or mobile device when you visit a website. They are widely used by website owners to make their platforms work efficiently, store user choices during multi-step quote requests, and provide reporting information.
Cookies set by National Van Lines are called "first-party cookies." Cookies set by parties other than us are called "third-party cookies." Third-party cookies enable features such as interactive maps, tracking analytics, and targeted messaging.
2. Types of Cookies We Use
We classify the cookies used on our website into four main categories:
| Category | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Essential for website navigation and accessing quote calculators or secure customer forms. | Session |
| Performance & Analytics | Collect anonymous statistical data on how visitors move through pages and interact with forms. | Up to 2 Years |
| Functional | Remember your zip code entries or preferences so you don't have to re-enter them on return visits. | Persistent |
| Targeting / Advertising | Help measure the effectiveness of our online advertisement campaigns for moving services. | Up to 1 Year |
3. Third-Party Tracking & Analytics
We partner with trusted third-party analytics services (such as Google Analytics) to help us understand user behavior and optimize our quote conversion paths.
These service providers may collect your IP address, device type, browser information, and referral URLs. This information is processed in an aggregated, non-identifiable format strictly to improve user experience and page speeds.
4. Managing and Disabling Cookies
You have the right to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer:
- Google Chrome: Settings → Privacy and Security → Cookies and other site data.
- Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data.
- Apple Safari: Preferences → Privacy → Block all cookies.
- Microsoft Edge: Settings → Site permissions → Cookies and site data.
Note: If you choose to block necessary cookies, certain features such as our instant quote calculation forms may not function properly.
5. Questions & Policy Updates
We may update this Cookie Policy periodically to reflect operational, legal, or regulatory changes. Please review this page regularly to stay informed about our use of cookies.
If you have any questions about our use of cookies or tracking technologies, please contact us:
- Toll-Free Phone: 877-590-2810
- Email: privacy@nationalvanlines.com